Evaluating Ticketing Platforms in India
Comparing feature sets across different event ticketing platforms in India
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| Feature / Category |  BookMyShow |  Swiggy Scenes |  Offlyn | ||||||
|---|---|---|---|---|---|---|---|---|---|
Event Publishing The process of publishing events on the platform | |||||||||
↳Self-service for event setup Can you set up an event's name, images, description, timings, tickets, etc without talking to someone at the platform | Yes | — | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Self-publishing Can you create a public link for your event or does it go through a review process? | Requires manual review | — | Requires manual review | Instant public link No review process; immediately available and discoverable. | Requires manual review | Instant private link Private link available immediately; review is only required for discovery on the platform. | Instant private link Private link available immediately; review is only required for discovery on the platform. | Instant private link Private link available immediately; review is only required for discovery on the platform. | Instant public link Available immediately, but has no discovery page on the platform. |
↳Approval turnaround times How long it takes for your event to be approved and published | Unpredictable Very opaque and unreliable; takes anywhere from under an hour to several days. | — | A few hours Usually reviewed and approved within a few hours. | N/A (Instant) No review process required. | - | Same day (4–5 PM) Reviewed around 4–5 PM on the same day (or next day if submitted later). | N/A (Instant) Private link is available instantly. | N/A (Instant) Private link is available instantly. | N/A (Instant) Instant publishing without review. |
↳Reasons for rejection What gets reviewed and why your event was rejected | AI image flags & ticket names AI automated image reviews cause false positives. Also flags non-standard ticket tier names (anything other than Regular/Early Bird). Feedback shown on dashboard. | — | Image & description guidelines Reviews images and descriptions. Feedback is provided on dashboard. | N/A No review process. | - | No feedback provided Provides no feedback or reasons when an event is rejected. | N/A No review process for private links. | N/A No review process for private links. | N/A No review process. |
↳Multi-show event management Creating new instances of the same event on new dates (e.g. a weekly open mic) | Very easy | — | Very easy | Very easy | - | Allowed Future sessions don't trigger a new editorial review, so it won't be posted on future dates. Better to resubmit as a new event. | Allowed (Max 3) Supports multiple sessions/dates, but is limited to a maximum of 3 dates. | - | - |
Ticketing Flexibility Features for setting up and managing ticketing on the platform, and what flexibility they offer | |||||||||
↳Ticket Tiers Support for multiple ticket types, like early, regular, etc. within a single session | Yes | — | Yes | Yes | Yes | Yes | Yes | No Does not support payment processing natively on free tier / India setup. | No Does not support native ticketing or payment processing. |
↳Custom questions for a ticket Ability to ask custom attendee questions (text, dropdowns, checkboxes) during checkout. | Yes | — | No | No | No | No | Yes | Yes | Yes |
↳Capacity limits Total number of tickets available for sale | Yes | — | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
↳Availability and expiry times Control over when tickets become available and expire | No | — | No | No | No | No | No | No | No |
Cross-session tickets Sharing one or more tickets across multiple sessions | No | — | No | Yes Allows sharing tickets across sessions with session and overall ticket capacity limits. | No | Yes Allows sharing tickets across sessions with session and overall ticket capacity limits. | No | No | No |
↳Per-session capacity Total number of tickets available for sale per session (for cross-session tickets) | No | — | No | Yes Enforces session-level ticket caps so total sales do not exceed session limit. | No | Yes Enforces session-level ticket caps so total sales do not exceed session limit. | No | No | No |
↳Group ticket discounts Flexible group discounts when purchasing a minimum number of tickets together | No | — | No | Yes Provides flexible group discounts for x tickets at y % off | No | No | No | No | No |
↳Custom promo codes Discounts via a code people can enter during checkout | No | — | No | Yes | No | No | No | No | No |
↳Guest invitations Ability to invite non-paying guests who receive a ticket | Yes (Paid) Invites non-paying guests, but usually charged per guest | — | No | No | No | No | No | No | No |
Attendee Communication & Sales Notifications Tools for messaging attendees and receiving notifications when tickets sell | |||||||||
↳Customize confirmation communication Ability to customize the confirmation email/whatsapp/sms message template sent to attendees | No | — | No | Yes Allows custom confirmation messaging. | No | No | No | No | Yes Allows customizing post-submission response/confirmation email text. |
↳Organizer Broadcasts Sending announcements, updates, or broadcasts directly to buyers via WhatsApp or email | Manual | — | No Does not share customer contact details with organizers | Paid (WhatsApp) | Manual | Manual | Free (WhatsApp) | Manual | Manual |
↳Configurable event reminders Automated event reminders sent to attendees prior to the event | Manual | — | No Does not share customer contact details with organizers | Manual | Manual | Manual | Multiple Allows configuring multiple reminders | Manual | Manual |
↳Realtime sales notifications Real-time notifications sent to organizers when a sale or booking occurs | Discord, Slack & Webhooks | — | No | Email | Email & SMS | No | Email | - | Email & Apps Script |
55% 55% weighted score — 6 positive, 4 warning, 8 negative | 0% 0% weighted score — 0 positive, 0 warning, 0 negative | 36% 36% weighted score — 5 positive, 1 warning, 12 negative | 75% 75% weighted score — 11 positive, 3 warning, 3 negative | 42% 42% weighted score — 4 positive, 2 warning, 9 negative | 45% 45% weighted score — 7 positive, 3 warning, 8 negative | 61% 61% weighted score — 8 positive, 2 warning, 7 negative | 53% 53% weighted score — 5 positive, 2 warning, 8 negative | 67% 67% weighted score — 7 positive, 2 warning, 7 negative | |